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Home » Privacy Policy

Privacy & Cookies Policy

Definitions

  • We”and “us” are  this website, property of " Panné Ag Comm. V."  a Belgian antique dealer company with a registered office at Essene-Kerkplein, 5B, B- 1790 Affligem, Belgium.  BTW BE 0553 663 132. RPR Brussels.
  • "User", "you" and "customer" mean any individual who has interacted with Ian Panné Ag Comm. V. Please note, this list is not necessarily exhaustive:
          • Any internet user who uses one of  Ian Panné Ag Comm V.’s  websites (www.ianpanne.com - www.ianpanne.be)
          • Any individual who contacted us via email or interacted with us on social media
          • Any individual who visited a gallery or stand of  Ian Panné Ag Comm V. and asked to join our mailing list at an event or completed an online or paper form
  • Website” means the www.ianpanne.com website, any page and any section thereof. By extension, ‘Website’ also means the company, Panné Ag Comm V. which owns the website.
  • "Item", "object" or "product" means any antique, any art object or other product advertised on this website.

We highly value your security and privacy and take it seriously

 

If you have any questions or concerns about our use of your Personal Information, then please contact us:  ian_panne@hotamil.com

We respect the Belgian law of 8 December 1992 and the European Law of 25 May 2018 with regards to the protection of private life in processing personal data. This privacy policy falls under the General Data Protection Regulation (GDPR).

Why we collect certain personal information?

  • We collect certain personal information solely for our business purposes:
    • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
    • Order management (e.g. customer administration, follow-up of orders/deliveries, invoicing, follow-up of solvency, profiling). The personal data processed for customer management purposes will be kept for the time necessary to comply with legal requirements (e.g. in the field of accounting).
    • Email marketing (if applicable): With your permission, we may send newsletters and appropriate communication, keeping you up to date on our activities or sending you appropriate communication
    • When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
  • We will not trade or sell this data in any case. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service provider for purposes of providing services relating to our communications or sales with you: Jouwweb.nl (website open source builder), Mailchimp (mailings), Google (analytics), Mollie (payments )for purposes of providing services relating to our communications or sales with you.

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Privacy policy regarding On-line Payments

We have chosen the Mollie  payment solution, a pioneer in the payment industry, in compliance with Dutch and international inter-bank regulations. This solution enables you to make your purchases in total security.
All information you send concerning your bank card is only recorded in the databases of Mollie and or Paypal.
In no event does Panné Ag. Comm.V.receive, record or keep any item of information at all concerning your banking details.

How we collect your information?

  • When you send us a communication, a request or subscribe to our newsletter.
  • Directly when you provide it to us (physically, at an art fair or at one of our events).
  • Like many sites, we use “cookies" to collect aggregate and anonymous (AA) Data for analytics data as you navigate through our website. AA data is information that does not identify you specifically including data collected automatically through the operation of the website 
    • What is a Cookie?

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit or for repeat visits. Cookies make the interaction between you and the website faster and easier. A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Only that server will be able to retrieve or read the contents of that cookie. A cookie will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things, like your preferences

    • What should you do if you don’t want cookies to be set?

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive. You may prefer to block some or all cookies, or delete cookies that have already been set. You need to be aware that you might lose some functions of the website. For more general information on cookies, see http://www.allaboutcookies.org

    • Type of cookies used.

If you use our website without changing your settings, we assume that you agree with receiving the cookies on the Panné Ag. Comm. V. website.  We use functional cookies that are necessary to provide the services on the website. Ian Panné Ag. Comm. V. website uses cookies from third party platforms to analyze the website traffic. On the website social media buttons are included to promote web pages or parts thereof on social networks like YouTube, Twitter, Facebook, Instagram and LinkedIn. These buttons work through snippets of code derived from this respective third party itself. As a result, when you use such button or page you may be presented with cookies from these websites and these third-party cookies may track your use of the Panné Ag. Comm. V. website.  Panné Ag. Comm. V does not control the dissemination of these cookies and you should check the relevant third party's website for more information about the use of your (personal) data they process through these cookies. The information may be transmitted to and stored on servers in the United States.

How we store your data ?

We store personal information on our intern database that is managed by us and protected by security and passwords. 

We strongly advise you to use all necessary precautions to protect your personal data when you are on the Internet. Change your password frequently, give preference to alphanumeric combinations and ensure you use a protected browser.

We do not permit spam

Spamming is a serious offense that we do not permit.

If you have received an unsolicited e-mail from a “Ian panné” account, please let us know.  Forward the message you received, including the mail headers, to ian_panne@hotmail.com Please include a note letting us know that the message is spam, and that you did not specifically request to receive information from the sender. We will take immediate actions.

Any Questions ?

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us via email at ian.panne@hotmail.com  .  

 

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.